Restocking Policy


Restocking Policy


THIS POLICY SUPERCEDES INFO ON ALL CURRENT PRICE LISTS

*RETURNS MUST BE MADE WITHIN 2 WEEKS FROM ISSUE DATE

ALL RETURNS FOR CREDIT MUST MEET THE BELOW CRITERIA:

  1. MATERIAL MUST BE RUNNING LINE, NON-SPECIAL ORDER MATERIAL.
  2. MATERIAL MUST BE RETURNED WITHIN 30 DAYS OF WALTON INVOICE.
  3. PURCHASED FROM WALTON WHOLESALE.
  4. MATERIAL MUST HAVE AUTHORIZED RMA FROM VERNON HARRISON.
  5. MATERIAL MUST BE IN RE-SALEABLE CONDITION, UNOPENED FACTORY CARTONS.
  6. MATERIAL IS SUBJECT TO RESTOCKING CHARGES AS FOLLOWS:
PRODUCT
RESTOCKING CHARGE
HARTCO, MANNINGTON WOOD 25%
MANNINGTON COMMERCIAL VINYL 25% (FULL FACTORY ROLLS)
MANNINGTON PORCELAIN TILE 30% *MINIMUM OF 10 UNOPENED CARTONS
MANNINGTON LAMINATE 25%
MANNINGTON ADURA TILE/PLANK 30% *MINIMUM OF 10 UNOPENED CARTONS
ALL FLEXCO PRODUCTS 30%
TERAGREN BAMBOO 30%
*MINIMUM RESTOCK CHARGE $100


- NO RESTOCK CHARGE ON DEFECTIVE MATERIAL INSPECTED BY WALTON SALES REPRESENTATIVE -

NON-RETURNABLE ITEMS:NON RESTOCKABLE ITEMS:

  1. ANY MOLDING
  2. RESIDENTIAL VINYL (ALREADY IN TRANSIT OR CUT AT MILL OR AT WALTON)
  3. COMMERCIAL CUTS (ALREADY IN TRANIST OR CUT AT MILL OR AT WALTON)
  4. ANY SPECIAL ORDER MATERIAL AS NOTED ON PRICE LISTS
  5. DROPPED ITEMS
  6. ITEMS PAST 30 DAYS OF ORIGINAL INVOICE
  7. PROMOTIONAL GOODS, MILL TRIALS, CABIN GRADE, SHOP GRADE, RUSTIC GRADE, OR ANY NON 1ST QUALITY MATERIAL
  8. MANNINGTON VCT
  9. ADHESIVES, SUNDRIES

CUT OFF TIME FOR PLACING ORDERS FOR NEXT DAY DELIVERY IS 2:30 PM

**ALL CUSTOMERS WILL BE LIABLE FOR THE DELIVERY CHARGE (PLUS ANY ADDITIONAL DELIVERY CHARGES) APPLIED TO REDELIVERED ORDERS UNLESS WE ARE NOTIFIED BY THE CUT OFF TIME OF 2:30 THE DAY PRIOR TO YOUR ORIGINAL QUOTED DELIVERY DATE

**ONCE MATERIALS BECOME AVALIBLE FOR SHIPMENT CUSTOMERS HAVE 30 DAYS TO ACCEPT DELIVERY. IF DELIVERY IS NOT MADE WITHIN 14 DAYS OF NOTIFICATION CUSTOMERS WILL THEN BE BILLED FOR ORDERS HELD IN OUR WAREHOUSE

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